Refund policy

RETURN AND REFUND POLICY – AK SMART DEVICE

At AK SMART DEVICE, we aim to provide quality products and fair customer service.

Change of Mind

We are not required to provide a refund or replacement if you simply change your mind. However, we may offer an exchange or store credit at our discretion, provided the product is returned in its original condition with proof of purchase.

Faulty Products

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. If a product has a major failure, you may be entitled to a replacement or refund. For a minor problem, we may choose to repair the product, replace it, or provide another remedy as required by law.

Used and Pre-Owned Devices

Some mobile phones and electronic devices sold by AK SMART DEVICE are used or pre-owned. Reasonable signs of previous use, cosmetic wear or imperfections that were disclosed before purchase are not considered faults.

Nothing in this policy excludes or limits your rights under the Australian Consumer Law.

To discuss a return, refund or faulty product, please contact us.

AK SMART DEVICE
ABN: 85 702 103 746
68 Wigram Street, Harris Park NSW 2150, Australia
Phone: 0485609401
Email: contact@aksmartdeviice.com
Website: www.aksmartdeviice.com